{"id":30516,"date":"2025-01-20T12:08:29","date_gmt":"2025-01-20T12:08:29","guid":{"rendered":"https:\/\/crafthomz.com\/term-and-conditions\/"},"modified":"2026-05-15T15:29:38","modified_gmt":"2026-05-15T15:29:38","slug":"term-and-conditions","status":"publish","type":"page","link":"https:\/\/crafthomz.com\/ar\/term-and-conditions\/","title":{"rendered":"\u0627\u0644\u0634\u0631\u0648\u0637 \u0648 \u0627\u0644\u0623\u062d\u0643\u0627\u0645"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"30516\" class=\"elementor elementor-30516 elementor-8760\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1d2a3ff4 e-flex e-con-boxed e-con e-parent\" data-id=\"1d2a3ff4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-36787bb9 e-con-full e-flex e-con e-child\" data-id=\"36787bb9\" 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class=\"wd-action-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72a39f51 e-con-full color-scheme-light e-flex e-con e-child\" data-id=\"72a39f51\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-798b7cb1 elementor-widget elementor-widget-html\" data-id=\"798b7cb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"chz-tc-wrap\"><div class=\"chz-tc-body\">\r\n\r\n<!-- INTRO -->\r\n<div class=\"chz-tc-intro\">\r\n  <span class=\"chz-tc-intro-icon\">\ud83d\udcc4<\/span>\r\n  <div class=\"chz-tc-intro-text\">\r\n    <strong>Terms & Conditions<\/strong>\r\n    <p>Please read these terms carefully before using Craft Homz. By placing an order or using our website, you agree to be bound by the terms below.<\/p>\r\n    <span class=\"chz-tc-badge\">Last Updated: July 24, 2024<\/span>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- TOC -->\r\n<div class=\"chz-toc\">\r\n  <div class=\"chz-toc-label\">Table of Contents<\/div>\r\n  <div class=\"chz-toc-grid\">\r\n    <a href=\"#s1\"><span class=\"tn\">1<\/span> About Craft Homz<\/a>\r\n    <a href=\"#s2\"><span class=\"tn\">2<\/span> Account Registration<\/a>\r\n    <a href=\"#s3\"><span class=\"tn\">3<\/span> Orders & Payment<\/a>\r\n    <a href=\"#s4\"><span class=\"tn\">4<\/span> Prices & Offers<\/a>\r\n    <a href=\"#s5\"><span class=\"tn\">5<\/span> Shipping & Delivery<\/a>\r\n    <a href=\"#s6\"><span class=\"tn\">6<\/span> Returns & Refunds<\/a>\r\n    <a href=\"#s7\"><span class=\"tn\">7<\/span> Product Warranty<\/a>\r\n    <a href=\"#s8\"><span class=\"tn\">8<\/span> Custom Orders<\/a>\r\n    <a href=\"#s9\"><span class=\"tn\">9<\/span> Product Representation<\/a>\r\n    <a href=\"#s10\"><span class=\"tn\">10<\/span> Payment Methods<\/a>\r\n    <a href=\"#s11\"><span class=\"tn\">11<\/span> Intellectual Property<\/a>\r\n    <a href=\"#s12\"><span class=\"tn\">12<\/span> Limitation of Liability<\/a>\r\n    <a href=\"#s13\"><span class=\"tn\">13<\/span> Prohibited Activities<\/a>\r\n    <a href=\"#s14\"><span class=\"tn\">14<\/span> Privacy Policy<\/a>\r\n    <a href=\"#s15\"><span class=\"tn\">15<\/span> Amendments<\/a>\r\n    <a href=\"#s16\"><span class=\"tn\">16<\/span> Contact Us<\/a>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 1 -->\r\n<div class=\"chz-tc-card\" id=\"s1\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">1<\/div><h2>About Craft Homz<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <p>Craft Homz is an Egyptian e-commerce platform specialising in high-quality furniture for homes and offices. We operate as an online-first retailer, working directly with Egypt's finest manufacturers to deliver factory-quality furniture at fair, transparent prices.<\/p>\r\n    <p>By accessing our website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.<\/p>\r\n    <div class=\"chz-alert info\"><span class=\"chz-ai\">\ud83d\udccc<\/span><span>These terms apply to all customers, visitors, and users of crafthomz.com and any associated services.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 2 -->\r\n<div class=\"chz-tc-card\" id=\"s2\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">2<\/div><h2>Account Registration<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83d\udccb<\/span><div><strong>Accurate Information<\/strong><span>Accounts must be created with accurate, current, and complete details. Inaccurate information may result in order failure or account suspension.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udd12<\/span><div><strong>Password Confidentiality<\/strong><span>You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your password with any third party.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udeab<\/span><div><strong>Account Suspension<\/strong><span>Craft Homz reserves the right to suspend or permanently terminate accounts that violate these Terms or engage in fraudulent activity.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udc64<\/span><div><strong>One Account Per Customer<\/strong><span>Each customer is permitted one active account. Creating multiple accounts to misuse promotions or circumvent restrictions is prohibited.<\/span><\/div><\/li>\r\n    <\/ul>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 3 -->\r\n<div class=\"chz-tc-card\" id=\"s3\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">3<\/div><h2>Orders & Payment<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\u2705<\/span><div><strong>Order Confirmation<\/strong><span>Your order is confirmed upon successful payment. Verify your shipping address and order details carefully before completing your purchase.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udcb3<\/span><div><strong>Accepted Payment Methods<\/strong><span>We accept credit\/debit cards (Visa, Mastercard, Meeza), Cash on Delivery, Vodafone Cash, InstaPay, bank transfer, and instalment plans through partner banks.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u270f\ufe0f<\/span><div><strong>Order Modification & Cancellation<\/strong><span>Orders may only be modified or cancelled before production or dispatch begins. No changes are possible once fulfilment has started. Contact us immediately on WhatsApp if you need to cancel.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udcc5<\/span><div><strong>0% Interest Instalments<\/strong><span>Instalment plans of 6 or 12 months with 0% interest are available through partner banks. Contact our team before placing your order to confirm eligibility.<\/span><\/div><\/li>\r\n    <\/ul>\r\n    <div class=\"chz-alert gold\"><span class=\"chz-ai\">\ud83d\udca1<\/span><span>For bank transfers and instalment payments, please contact us via WhatsApp before placing your order to receive payment instructions.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 4 -->\r\n<div class=\"chz-tc-card\" id=\"s4\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">4<\/div><h2>Prices & Offers<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83c\udff7\ufe0f<\/span><div><strong>Prices in EGP<\/strong><span>All prices are displayed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83c\udf81<\/span><div><strong>Offers & Discounts<\/strong><span>Promotions cannot be combined unless explicitly stated. Craft Homz reserves the right to withdraw any offer at any time without prior notice.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u26a1<\/span><div><strong>Price Changes<\/strong><span>Prices may change based on material costs and market conditions. The price confirmed at checkout is the binding price for your order.<\/span><\/div><\/li>\r\n    <\/ul>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 5 -->\r\n<div class=\"chz-tc-card\" id=\"s5\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">5<\/div><h2>Shipping & Delivery<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83d\uddfa\ufe0f<\/span><div><strong>Delivery Coverage<\/strong><span>We deliver to all 27 Egyptian governorates. Free shipping is available on orders above 3,000 EGP.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u23f1\ufe0f<\/span><div><strong>Delivery Timelines<\/strong><span>Delivery takes 3\u20137 working days for Cairo & Giza, 5\u201310 days for Delta & Canal governorates, and 7\u201314 days for Upper Egypt and remote areas. You will be notified of your estimated delivery date after dispatch.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udd27<\/span><div><strong>Assembly Service<\/strong><span>Professional assembly is included for all furniture items. Our team will assemble and place your furniture and remove all packaging.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83c\udfe2<\/span><div><strong>Access Responsibility<\/strong><span>It is the customer's responsibility to ensure furniture can physically access the delivery location \u2014 including lifts, staircases, doorways, and corridors \u2014 before placing an order.<\/span><\/div><\/li>\r\n    <\/ul>\r\n    <div class=\"chz-alert info\"><span class=\"chz-ai\">\ud83d\udce6<\/span><span>In the event of delays due to circumstances beyond our control (extreme weather, road closures), we will contact you immediately to reschedule.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 6 -->\r\n<div class=\"chz-tc-card\" id=\"s6\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">6<\/div><h2>Returns & Refunds<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\u21a9\ufe0f<\/span><div><strong>14-Day Return Window<\/strong><span>Products may be returned within 14 days of delivery, provided they are unused, unassembled, and in original packaging with all accessories intact.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udee0\ufe0f<\/span><div><strong>Custom Orders<\/strong><span>Custom or made-to-order items are non-returnable except in cases of documented manufacturing defects.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udcb0<\/span><div><strong>Refund Processing<\/strong><span>Refunds are issued via the original payment method within 7\u201314 working days after the returned item has been received and inspected.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u23f0<\/span><div><strong>Delivery Damage<\/strong><span>Any damage present at delivery must be reported within 48 hours with supporting photos. Claims submitted after 48 hours may not be accepted.<\/span><\/div><\/li>\r\n    <\/ul>\r\n    <div class=\"chz-alert warn\"><span class=\"chz-ai\">\u26a0\ufe0f<\/span><span>Products must be unused and in original packaging with all accessories for a return to be accepted. See our full <a href=\"https:\/\/crafthomz.com\/ar\/refund-and-returns-policy\/\" style=\"color:#92480a;font-weight:700;\">Refund & Returns Policy<\/a> for complete details.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 7 -->\r\n<div class=\"chz-tc-card\" id=\"s7\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">7<\/div><h2>Product Warranty<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83d\udee1\ufe0f<\/span><div><strong>1-Year Warranty<\/strong><span>All products are covered by a limited one-year warranty against manufacturing defects from the date of delivery. Coffee tables, side tables, and accessories carry a 6-month warranty.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u2705<\/span><div><strong>What Is Covered<\/strong><span>Structural defects in the frame, joints, or fittings; warping or cracking due to manufacturing fault; faulty hinges, drawer slides, or handles supplied with the product.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u274c<\/span><div><strong>What Is Not Covered<\/strong><span>Damage from misuse, incorrect assembly, negligence, exposure to water or heat, normal wear and tear, or repairs attempted by unauthorised parties.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udd27<\/span><div><strong>Warranty Resolution<\/strong><span>Approved warranty claims are resolved via repair, part replacement, or full product replacement at our discretion. Refunds are not available as a warranty remedy.<\/span><\/div><\/li>\r\n    <\/ul>\r\n    <div class=\"chz-alert info\"><span class=\"chz-ai\">\ud83d\udce7<\/span><span>To submit a warranty claim, contact us at <a href=\"mailto:support@crafthomz.com\" style=\"color:#1E4550;font-weight:700;\">support@crafthomz.com<\/a> or WhatsApp +201099104377 with clear photos of the defect and your order details.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 8 -->\r\n<div class=\"chz-tc-card\" id=\"s8\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">8<\/div><h2>Custom Orders<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <p>We offer a custom furniture manufacturing service tailored to your exact specifications. The following terms apply to all custom orders:<\/p>\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83d\udcd0<\/span><div><strong>Binding Confirmation<\/strong><span>Once specifications and pricing are agreed and confirmed in writing, the order is binding and cannot be modified or cancelled.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udcb5<\/span><div><strong>50% Deposit Required<\/strong><span>A 50% deposit is required to begin production. The remaining 50% is due upon delivery.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u23f3<\/span><div><strong>Production Time<\/strong><span>Custom orders typically take 2\u20136 weeks to produce, depending on complexity and specifications.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udccf<\/span><div><strong>Customer Measurement Responsibility<\/strong><span>The customer is solely responsible for providing accurate dimensions. Craft Homz is not liable for items that do not fit due to incorrect measurements.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udeab<\/span><div><strong>Non-Returnable<\/strong><span>Custom orders cannot be returned except in cases of documented manufacturing defects.<\/span><\/div><\/li>\r\n    <\/ul>\r\n    <div class=\"chz-alert warn\"><span class=\"chz-ai\">\u26a0\ufe0f<\/span><span>Ensure all access points (lift, doorways, corridors) can accommodate your custom piece before confirming the order. Craft Homz is not liable for delivery failure due to access restrictions.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 9 -->\r\n<div class=\"chz-tc-card\" id=\"s9\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">9<\/div><h2>Product Representation & Dimensions<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83c\udfa8<\/span><div><strong>Colour Accuracy<\/strong><span>Product colours are displayed as accurately as photography allows. Minor variations may occur due to monitor settings, lighting, and material batches. These do not constitute grounds for return.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udcf8<\/span><div><strong>Product Photography<\/strong><span>Images are for illustrative purposes only. Decorative accessories or props shown in photos are not included unless explicitly stated in the product description.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udcd0<\/span><div><strong>Dimensions<\/strong><span>All dimensions listed are approximate. Measure your space carefully before purchasing. For custom orders, the customer is solely responsible for providing accurate measurements.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83c\udfe2<\/span><div><strong>Access Verification<\/strong><span>Before ordering large items, verify that all access points \u2014 lift dimensions, staircase width, doorways \u2014 can accommodate the furniture. Craft Homz is not liable for failed delivery due to access restrictions.<\/span><\/div><\/li>\r\n    <\/ul>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 10 \u2014 NEW -->\r\n<div class=\"chz-tc-card\" id=\"s10\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">10<\/div><h2>Payment Methods & Security<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83d\udcb3<\/span><div><strong>Accepted Methods<\/strong><span>We accept Visa, Mastercard, Meeza, Vodafone Cash, InstaPay, bank transfer, Cash on Delivery, and 0% interest instalment plans through partner banks.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udd12<\/span><div><strong>Payment Security<\/strong><span>All online transactions are processed through encrypted, PCI-compliant payment gateways. We never store your card details on our servers.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udcc5<\/span><div><strong>Instalment Terms<\/strong><span>Instalment availability and terms vary by bank. Craft Homz is not responsible for interest, fees, or penalties imposed by the bank. Contact your bank for complete instalment terms.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udcb5<\/span><div><strong>Cash on Delivery<\/strong><span>COD orders must be paid in cash in full upon delivery. Please have the exact amount ready. Refusal to pay upon delivery may result in a re-delivery fee and account restriction.<\/span><\/div><\/li>\r\n    <\/ul>\r\n    <div class=\"chz-alert green\"><span class=\"chz-ai\">\ud83d\udd10<\/span><span>All payment data is encrypted via SSL. We do not store, process, or have access to your card number after the transaction is complete.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 11 -->\r\n<div class=\"chz-tc-card\" id=\"s11\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">11<\/div><h2>Intellectual Property<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <p>All content on the Craft Homz website \u2014 including product photos, descriptions, logos, graphics, designs, and text \u2014 is the intellectual property of Craft Homz and is protected under applicable Egyptian and international intellectual property laws.<\/p>\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83d\udeab<\/span><div><strong>No Reproduction<\/strong><span>You may not copy, reproduce, distribute, or commercially exploit any content from our website without prior written permission.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u2705<\/span><div><strong>Personal Use<\/strong><span>Content may be viewed and used for personal, non-commercial reference purposes only.<\/span><\/div><\/li>\r\n    <\/ul>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 12 -->\r\n<div class=\"chz-tc-card\" id=\"s12\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">12<\/div><h2>Limitation of Liability<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <p>Craft Homz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to:<\/p>\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\u26a0\ufe0f<\/span><div><strong>Access Failures<\/strong><span>Delivery failure due to incorrect dimensions, access restrictions, or inaccurate customer-provided information.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u26a0\ufe0f<\/span><div><strong>Force Majeure<\/strong><span>Delays or failures caused by events beyond our reasonable control, including extreme weather, traffic disruptions, or government restrictions.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\u26a0\ufe0f<\/span><div><strong>Third-Party Links<\/strong><span>Content or practices of any third-party websites linked from our platform.<\/span><\/div><\/li>\r\n    <\/ul>\r\n    <div class=\"chz-alert warn\"><span class=\"chz-ai\">\u26a0\ufe0f<\/span><span>Our maximum liability to any customer shall not exceed the value of the relevant order placed through Craft Homz.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 13 -->\r\n<div class=\"chz-tc-card\" id=\"s13\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">13<\/div><h2>Prohibited Activities<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <p>The following activities are strictly prohibited when using Craft Homz:<\/p>\r\n    <ul class=\"chz-tc-list\">\r\n      <li><span class=\"li-icon\">\ud83d\udeab<\/span><div><strong>Fraudulent Orders<\/strong><span>Placing orders with false payment information, false identity, or with intent to defraud.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udeab<\/span><div><strong>System Interference<\/strong><span>Attempting to hack, disrupt, or introduce malicious code into our website or systems.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udeab<\/span><div><strong>Promotion Abuse<\/strong><span>Creating multiple accounts or using fraudulent methods to exploit offers, discounts, or referral programmes.<\/span><\/div><\/li>\r\n      <li><span class=\"li-icon\">\ud83d\udeab<\/span><div><strong>Harassment<\/strong><span>Engaging in abusive, threatening, or harassing behaviour toward our team or other customers.<\/span><\/div><\/li>\r\n    <\/ul>\r\n    <div class=\"chz-alert warn\"><span class=\"chz-ai\">\u26a0\ufe0f<\/span><span>Violation of these prohibitions may result in immediate account suspension, order cancellation, and referral to legal authorities where applicable.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 14 -->\r\n<div class=\"chz-tc-card\" id=\"s14\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">14<\/div><h2>Privacy Policy<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <p>Your use of Craft Homz is also governed by our <a href=\"https:\/\/crafthomz.com\/ar\/privacy-policy\/\" style=\"color:#2D5F6B;font-weight:700;\">Privacy Policy<\/a>, which is incorporated by reference into these Terms & Conditions. The Privacy Policy explains how we collect, use, and protect your personal data.<\/p>\r\n    <div class=\"chz-alert info\"><span class=\"chz-ai\">\ud83d\udd12<\/span><span>We do not sell or rent your personal data to third parties. For full details on data handling, please review our Privacy Policy.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 15 -->\r\n<div class=\"chz-tc-card\" id=\"s15\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">15<\/div><h2>Amendments<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <p>Craft Homz reserves the right to update or amend these Terms & Conditions at any time. All changes will be posted on this page with a revised \"Last Updated\" date.<\/p>\r\n    <div class=\"chz-alert info\"><span class=\"chz-ai\">\ud83d\udccc<\/span><span>Your continued use of Craft Homz after any amendments are published constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.<\/span><\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- 16 -->\r\n<div class=\"chz-tc-card\" id=\"s16\">\r\n  <div class=\"chz-tc-head\"><div class=\"chz-tc-num\">16<\/div><h2>Contact Us<\/h2><\/div>\r\n  <div class=\"chz-tc-body2\">\r\n    <p>For any questions, concerns, or disputes relating to these Terms & Conditions, please reach out to our team:<\/p>\r\n    <div class=\"chz-tc-contact\">\r\n      <div class=\"chz-tc-ci\"><div class=\"chz-tc-ci-icon\">\ud83d\udce7<\/div><div><div class=\"chz-tc-ci-label\">Email (Terms & Legal)<\/div><div class=\"chz-tc-ci-value\"><a href=\"mailto:support@crafthomz.com\">support@crafthomz.com<\/a><\/div><\/div><\/div>\r\n      <div class=\"chz-tc-ci\"><div class=\"chz-tc-ci-icon\">\ud83d\udcac<\/div><div><div class=\"chz-tc-ci-label\">WhatsApp (24\/7)<\/div><div class=\"chz-tc-ci-value\"><a href=\"https:\/\/wa.me\/201099104377\" rel=\"nofollow noopener\" target=\"_blank\">+201099104377<\/a><\/div><\/div><\/div>\r\n      <div class=\"chz-tc-ci\"><div class=\"chz-tc-ci-icon\">\ud83d\udccd<\/div><div><div class=\"chz-tc-ci-label\">Address<\/div><div class=\"chz-tc-ci-value\">8 ST 277, From 263, New Maadi, Cairo, Egypt<\/div><\/div><\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<!-- CTA -->\r\n<div class=\"chz-cta\">\r\n  <div><strong>Questions about our terms?<\/strong><span>Our team is available 24\/7 to help clarify anything.<\/span><\/div>\r\n  <a class=\"chz-cta-btn\" href=\"https:\/\/wa.me\/201099104377\" target=\"_blank\" rel=\"nofollow noopener\">\ud83d\udcac WhatsApp Us<\/a>\r\n<\/div>\r\n\r\n<\/div><\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Track Your Order FAQs Contact Us Privacy Policy Terms &#038; Conditions Shipping &#038; Delivery Payment Methods Warranty Policy Refund &#038;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30516","page","type-page","status-publish","hentry"],"pure_taxonomies":[],"_links":{"self":[{"href":"https:\/\/crafthomz.com\/ar\/wp-json\/wp\/v2\/pages\/30516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crafthomz.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crafthomz.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crafthomz.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crafthomz.com\/ar\/wp-json\/wp\/v2\/comments?post=30516"}],"version-history":[{"count":6,"href":"https:\/\/crafthomz.com\/ar\/wp-json\/wp\/v2\/pages\/30516\/revisions"}],"predecessor-version":[{"id":30535,"href":"https:\/\/crafthomz.com\/ar\/wp-json\/wp\/v2\/pages\/30516\/revisions\/30535"}],"wp:attachment":[{"href":"https:\/\/crafthomz.com\/ar\/wp-json\/wp\/v2\/media?parent=30516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}